Legal
Owner Terms of Use
These terms apply to every association records portal hosted on HOAChime.
Effective November 13, 2026. Version 2026-11-13.
These terms apply when you use a HOAChime request page to ask for association records, follow a request, read messages or download records. HOAChime is run by PALDAM LLC for the management company or association that handles your request.
About the request page
The request page belongs to the management company or association named on it. That company and the association decide how your request is handled, what records are provided, what is withheld and why, and what any copies cost. PALDAM provides the software and does not decide your request.
Questions about a request, the records or a charge go to the company or association, using the contact details on the page or the messages on your request.
Using the request page
- Give accurate details, including your name, your unit or lot and a way to reach you.
- Ask only for records of an association you belong to, or on behalf of an owner who has authorized you.
- Do not try to reach another person's request or records, interfere with the page, or send anything harmful.
- Keep the link to your request private. Anyone with the link can see the request's progress and messages.
What you submit
What you submit becomes part of the association's records about your request, handled under the company's and association's own policies and the law that applies to them. PALDAM handles it on their behalf, as described in the HOAChime Privacy Policy, and does not sell it or use it for advertising.
Charges
Any charge for copies is set by the association under its policy and state law. HOAChime does not take payments: you pay the association or its manager the way they tell you.
Availability and changes
We keep the request page available and secure, and we may improve it over time. These terms may be updated; the version in force is shown on the page.
Contact
For your request: the company or association named on the request page.
For HOAChime itself: support@hoachime.com